Multiple Choice Answers

Question: Ideally, in order to keep job descriptions and job specifications updated, the organization should
A Conduct organization-wide job analysis every two years
B Conduct job analysis whenever a job-based lawsuit is filed
C Review and revise job descriptions and specifications during each performance appraisal interview
D Review all job descriptions and job specifications whenever the organization is restructured
Question: Voltra, Inc. is planning to fill a number of openings for entry-level professionals. The selection process is quite extensive and includes several levels of individual interviews, team interviews, and psychological tests, as well as general ability tests. Much of the interview time is spent on the applicant’s philosophy of life and work. Voltra, Inc. is highly concerned with
A Defining who is an applicant
B Complying with EEO and ADA requirements
C Person/organization fit
D Matching the person to the job
Question: ____ measure dexterity, hand-eye coordination, and arm/hand steadiness.
A Physical fitness tests
B Work sample tests
C Aptitude tests
D Psychomotor tests
Question: The use of temporary workers would be most appropriate in which of the following situations?
A The company has a high rate of turnover among its regular employees
B The employer has received a long-term contract from the federal government for oceanic research
C A tax preparation company handles mostly individuals and has few business clients
D The organization is a start-up company with a competitive strategy of continuing expert customer service
Question: The director of training at the headquarters of a large insurance company is considering various methods of gathering information on the training needs of specific individuals in the organization. Which of the following is not a source of information the director would consider?
A Departmental budget overruns
B Assessment center exercises
C Records of critical incidents
D Skill tests
Question: Which of the following is true about on-the-job training (OJT)?
A It is less disruptive to the work flow than other types of training
B It is flexible and relevant to what employees do
C It is more expensive than classroom training
D OJT is most effective when it arises spontaneously out of job activities
Question: Which of the following is a fundamental purpose of the application form? It provides
A The initial document for the organization’s EEO/affirmative action plans
B A defense in an ADA discrimination case
C A record of the employer’s desire to hire someone for an open position
D A basic employee record for applicants who are eventually hired
Question: Which of the following is true about the use of group interviews to gather job analysis information? They are
A Relatively inexpensive
B Appropriate for highly-technical jobs
C Less likely to result in job inflation because of the presence of peers
D Useful if there are time constraints
Question: An analysis is being conducted at YourOneStop Pharmacy to track how prescription orders arrive, how they are logged in, how they are filled, how they are stored, how they are sold to customers, etc. The analysis is considering all the inputs, activities, and outputs associated with the prescription drug business at the store. This is an example of
A Workflow analysis
B Business process re-engineering
C Job analysis using the PAQ
D A time-and-motion study
Question: Which of the following is an advantage of external recruiting?
A The selection process is more rigorous than with internal hiring
B The process motivates high performance from employees because they know they are competing with outside candidates as well as inside candidates for promotion
C Current employees welcome the opportunity to learn new ideas from outsiders
D The new hire is not politically networked into the organization