Multiple Choice Answers

1. A firm subscribing to the ownership theory of the firm would mainly be concerned with providing value for its:
a. shareholders.
b. customers.
c. Board of Directors.
d. community

2. The emergence of technology-enabled popular fads is often referred to as:
a. memes.
b. social monitoring.
c. image advertising.
d. blogs
3. The costs of corporate social responsibility may ultimately be passed on to the:
a. employees through fewer health benefits.
b. consumer through high prices.
c. investor through stock splits.
d. All of the above
4. When the CEO of General Electric appointed the company’s first VP of Corporate Citizenship, he was demonstrating:
a. Enlightened Self-Interest.
b. a responsibility to stockholders.
c. an attempt to balance economic, legal and social responsibilities.
d. the Iron Law of Responsibility
5. Under the U.S. Corporate Sentencing Guidelines, if a firm has developed a strong ethics program, corporate executives found guilty of criminal activity may have their sentence:
a. increased.
b. reduced.
c. unaffected.
d. decided by the company.
6. Governments being asked to ban the use of cell phones by drivers is an example of a public policy:
a. input.
b. goal.
c. effect.
d. tool.
7. Deregulation has occurred in the following industries:
a. commercial airlines, sheet metal and interstate trucking.
b. commercial airlines, railroads and financial institutions.
c. commercial airlines, interstate trucking and silicon chip manufacturing.
d. financial institutions, railroads and silicon chip manufacturing.
8. A shared resource, such as land, air, or water, that a group of people uses collectively is a(n):
a. economic village.
b. collective resource.
c. global unification.
d. commons.
9. The information phase of technology primarily requires:
a. providing services.
b. intellectual and electronic skills.
c. manual and machine skills.
d. the same skills as needed in previous phases.
10. Which if the following is NOT a legal right of stockholders?
a. To vote on members for the board of directors
b. To vote on major mergers and acquisitions
c. To vote on changes in the corporate charter and proposals
d. To vote on who will become chief executive officer (CEO)

Multiple Choice Answers

Question 1
The most intense competition for companies in the United States now comes from:
A. Japan, Thailand, and China.
B. India, China, and Japan.
C. Germany, India, and Japan.
D. China, Korea, and Japan

Question 2
In order to sit for the __________ certification examination, individuals must have a minimum of eight years of work experience in one or more of the following disciplines: management and leadership, the quality system, product and process design, product and process control, and continuous improvement.
A. Quality Supervisor
B. Quality Technician
C. Quality Engineer
D. Manager of Quality/Organizational Excellence

Question 3 of 20
When effectively practiced, __________ allows every aspect of an organization to operate at peak levels.
A. total quality
B. empowerment
C. process improvement
D. freedom through control
Question 4
Which of the following certifications is for managers who lead and champion continual-process improvement initiatives?
A. Calibration technician
B. Six Sigma Green Belt
C. Manager of Quality/Organizational Excellence
D. Quality Process Analyst

Question 5
By __________ the United States was consuming more than it produced and the trend continues to this day.
A. 1960
B. 1970
C. 1980
D. 1990

Question 6
By the early 2000s, Asian companies began adopting __________ as a way to ensure effective environmental management.
A. ISO 9000
B. ISO 14000
C. Benchmarking
D. Defect Frequency Management

Question 7
One of the ways __________ can be accomplished is by structuring work that allows employees to make decisions concerning the improvement of work processes within well-specified parameters.
A. aesthetics
B. conformance
C. empowerment
D. peak performance

Question 8
To succeed in the global marketplace for now and in the future, organizations need to operate according to:
A. a commitment to the fundamentals.
B. the principles of quality management.
C. specific project plans.
D. the organization’s learning cycle

Question 9
The total quality approach has which of the following characteristics?
A. Teamwork
B. Obsession with quantity
C. Confusion and poor leadership
D. One employee in charge

Question 10
The __________ is the time it takes to turn an idea into a finished product.
A. product development cycle
B. productivity curve
C. product design process
D. utility maximizer

Question 11
The __________ summarize(s) the factors that can inhibit transformation to world-class quality.
A. System of Profound Knowledge
B. Seven Deadly Diseases
C. Pareto Principle
D. Deming Cycle

Question 12
The most common college degree among American CEOs is the:
A. Quality Management.
D. Management and Leadership.

Question 13
Of the trends listed below, which one increases the level of globalization in business?
A. Growing irrelevance of distance
B. Shifts in the interest rates
C. Quality of the product
D. Rise of small towns

Question 14
In a total quality organization, __________ define(s) quality.
A. employees
B. internal and external customers
C. management
D. continual improvement

Question 15
According to the Three-Legged Stool of Total Quality, the seat of the stool is(are):
A. people.
B. processes.
C. measures.
D. customers.

Question 16
According to _________, organizations should concentrate their energy on eliminating the vital few sources that cause the majority of problems.
A. the cycle of process improvement
B. the Pareto Principle
C. Deming’s Fourteen Points
D. the integrated strategic focus

Question 17
Which of the following countries is the most competitive country in the world?
A. Germany
B. United States
C. Japan
D. Switzerland

Question 18
Which of the following statements are considered true concerning the affects of global integration?
A. It has helped fuel economic growth throughout the industrialized world.
B. It can be the Achilles heel of economic growth.
C. Downturns in one country can now have a ripple effect that quickly spreads to other countries.
D. All of the above

Question 19
The most important key in maximizing competitiveness is:
A. education.
B. human resources.
C. teamwork.
D. government.

Question 20
Two U.S. consultants who worked with Japanese managers during that country’s efforts to improve quality in the 1950s were:
A. Juran and Crosby.
B. Deming and Crosby.
C. Deming and Juran.
D. Crosby and Joiner

Expert Answers

Qualifying circumstances are conditions that might require more work on the part of the anesthesiologist, including all except _______.

A.Extreme age

B.Emergency conditions

C.Severe systemic disease

D.Total body hypothermia


The anesthesia code package includes all except _______. Answer

A.Preoperative visits

B.Postoperative visits

C.Usual monitoring services

D.Home health follow-up


Procedure codes identify _______.Answer

A.What the provider did for the patient

B.Who the policyholder is

C.At which facility the patient was seen by the provider

D.Why the patient saw the provider


CPT guidelines _______. Answer

A.Must be memorized by professional coders.

B.Can be found in the front of every CPT section

C.Can be found in a separate guidelines book.

D.Change every 2 months.


The plus symbol (+) identifies _______. Answer

A.A new code

B.An add-on code

C.A revised code

D.A code that includes conscious sedation



The Surgery section of CPT is first divided by ___ and then by specific action, such as excision or repair.

A.Organ system

B.Inpatient or outpatient facility

C.Credential of the professional performing the procedure

D.Surgical approach, such as open or laparoscopic


When reporting anesthesia services using time reporting, the formula used is Answer

A.(B + T + M) x CF

B.(B + Q + CF) x T

C.(Q + T + CF) x B

D.(CF + B + T) x M


The global period is determined by _______.Answer

A.The type of anesthesia provided.

B.The size of the excision.

C.The location of the donor site.

D.The standard of care.


Excision of lesions are reported _______. Answer

A.With total measurement of all lesions removed in one code.

B.With only the largest lesion coded.

C.With each lesion coded separately.

D.As a part of the total surgical procedure.


A physician who only interprets the results of a urodynamic procedure must be coded with _______. Answer

A.Modifier 32

B.Modifier 26.

C.Modifier 53

D.Modifier 51


Karen Walkins, a 41-year-old female, was previously diagnosed with benign hypertension due to morbid obesity. Dr. Masters administers general anesthesia so that Dr. Morgenstern can perform a direct venous thrombectomy on her lower left leg. Report this anesthesia service with code _  ___ that will be appended with modifier P3.

Carol Ossining, a 25-year-old female, was taken to the OR for a corneal transplant, lamellar, to the left eye. Report this procedure with code ____.

Sherman Labaron, an 87-year-old male, was taken to the OR for a single lung transplant with a cardiopulmonary bypass. Dr. Marrinson was concerned because Sherman was not expected to survive without the transplant. Report this procedure with code __ __.

Kenneth Katzen, a 39-year-old male, was rushed to the hospital by ambulance and taken directly to the OR for an appendectomy for a ruptured appendix and generalized peritonitis. The patient is otherwise healthy. Report this procedure with code _ ___.

Theresa Kenninson, a 27-year-old female, was brought to the OR for a C-section. Anesthesia was administered. She has type 1 diabetes that is currently under control. Dr. Benito came to perform the cesarean delivery only. Report this procedure with code ____. Answer

This patient is a 34-year-old female who came in complaining of severe headaches and lower back pain. She states that she has tried over-the-counter medications and nothing seemed to work. Her friend recommended that she try acupuncture.
PMH: Patient has a history of environmental allergies (hay fever) and childhood asthma. No current medications other than birth control.
PROCEDURE: 20 needles with electrical stimulation for 45 minutes. Reinsertion of the needles is included. The first code reported is ____ and the second code is ____.

Pat is a 75-year-old female who recently had a stroke. She is here on referral from Dr. Cipher for an assessment of her aphasia. Assessment of expressive and receptive speech and language function; language comprehension, speech production ability, reading, spelling, writing, using Boston Diagnostic Aphasia Examination. Interpretation and report to follow.

Total time: 60 minutes. Report this service with CPT code _____

Dr. Morrison performed a complete ultrasound evaluation of Eliot Shapin’s pelvis. The procedure included evaluation and measurement of Eliot’s urinary bladder, evaluation of his prostate and seminal vesicles, and pathology of his enlarged prostate. Report this service with CPT code ________

Dr. Spacey saw Romero Natali, a 26-year-old male, with a swollen right eye and loss of vision. Dr. Spacey ordered a CT with contrast of the right eye and area, which revealed marked proptosis of the right orbit, thrombosis, and enlargement of the right superior ophthalmic vein. Report this service with CPT code ___  _____ Answer

Amy Barbaro is at home recuperating from surgery on her left hip with the help of Barton Home Health Services. Her attending physician, Dr. Lasiter, comes to her house do a problem-focused interval history and exam. Report this service with CPT code ___ _____

Victor Daniels has been living in the Barton Nursing Center for the last 12 months. Dr. Isaacs comes in to do his annual assessment, including a detailed interval history, comprehensive exam, and MDM of moderate complexity. Report this service with CPT code ________

George Leonin brought his 3-year-old son, Frank, into the emergency room with a deep laceration of his scalp above his right ear, measuring 2.25 cm. Frank was distraught, crying, and combative, kicking at the physician and the nurse as they attempted to clean the wound. At the recommendation of Dr. Ferrara, George held Frank in his lap, while the physician administered 10 mg of Versed intranasally. Once the conscious sedation took effect, Dr. Ferrara was able to debrided the heavily contaminated wound and then, perform a layered repair of the laceration while the nurse monitored Sasha’s vital signs. The entire procedure took 25 minutes. The CPT code is ______ and the sedation code is _____.

Patty LeDuques, an 11-month-old female, was brought to radiology for a real-time, limited, static ultrasound of her hips. Report this service with CPT code _ _______

Expert Answers

In this set of assignments you will exercise the object-oriented concepts of inheritance and polymorphism. Both questions are required.

This question is to be answered on “paper”. Please type your answer to each subpart into a word document (week7-q1.doc) and submit.

Consider the following definitions of classes.

public class Pet { }

public class Robot extends Pet {
public boolean strongerThan( Robot other ) {…}


public class HousePet extends Pet {
public String vetsName() {…}

public class Dog extends HousePet {
public Object fetch() {}


Note that in the code above the … indicates where there may be extra code which hasn’t been shown.

Given the following variable definitions

Pet pet;
HousePet housepet;
Dog dog;
Robot robot;

Indicate below which one of the following code snippets are legal and which are not legal by writing yes or no next to each code snippet. View each snippet in isolation (independent of other code snippets).

pet = dog;
dog = housepet;
housepet = (Dog) robot;
((Dog) pet).fetch();
robot.strongerThan((Robot) pet);