Yofile57

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1.
Short, informal reports used internally are known as:
A. statistical reports.
B. research reports.
C. memo reports.
D. supplemental reports.
2.
The main difference between a letter and a memo is the:
A. length.
B. formality.
C. audience.
D. tone.
3.
Most memos follow the:
A. direct approach.
B. indirect approach
C. persuasive approach.
D. informational approach.
4.
The term that best describes the trend in tone in today’s memos is:
A. formal.
B. informal.
C. friendly.
D. cordial.
5.
The two major types of reports in business are the:
A. formal and informal.
B. statistical and formal.
C. informal and memo.
D. informal and periodic.
6.
The type of report used most frequently within business organizations is the:
A. formal report.
B. informal report.
C. statistical report.
D. research report.
7.
Memo reports flow:
A. upward.
B. downward.
C. laterally.
D. in all directions.
8.
Formal business reports may be used:
A. both internally and externally.
B. when little time is available for research.
C. when the outcome is usually known.
D. mainly for external use only.
9.
Which of the following defines the purpose of a formal report?
A. To present data on a specialized subject
B. To attempt to find the causes underlying a problem
C. To attempt to find whether or not a problem exists
D. All of the above
10.
A research report falls into which of the following categories of reports?
A. Formal report
B. Informal report
C. Memo report
D. Letter report