Mixed 58.doc

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1. A group’s interpersonal compatibility may be assessed by examining which set of interpersonal needs?
need for achievement, inclusion, and control
need for affection, achievement, and power
need for inclusion, affection, and achievement
need for inclusion, control, and affection
2. An important role in the performance of cross-functional teams is: contributor
data generator
challenger
integrator
3. A deterioration of mental efficiency, reality testing, and moral judgment resulting from in-group pressures defines:
group polarization
groupthink
the risky shift
the recency effect
4. Research indicates that women are:
less averse to risk than men
more averse to risk than men
the same as men with respect to risk aversion
less inclined to commit resources to a losing course of action than men
5. Which base of power has the strongest relationship with performance and satisfaction?
legitimate
referent
expert
reward
6. The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:
the principal/agent relationship
agency theory
the zone of indifference
congruency
7. It is easier to encourage employee empowerment when the organization highly values _____ and _____ power.
expert; referent
legitimate; coercive
reward; coercive
personal; manipulative
8. Which of the following CEO’s highlighted in your text “fire themselves every Friday” so that they are constantly reinventing themselves? This approach is based on the notion that you must reinvent yourself before you can reinvent your company.
Howard Schultz
Mike Lazaridis
Mark Zuckerman
Andrea Jung
9. In contrast to leadership, the topic of followership has:
been viewed as not highly differentiated versus leadership
been viewed from a traditional perspective as passive
not been extensively researched
not endorsed the view that the follower role is an active one with potential for leadership.
10. Based on the analysis of the leadership approaches for the Co-CEO’s of RIM provided in the Thinking Ahead | Looking Back feature of chapter 12, which of the following best reflects their approach using the Ohio State studies to guide your analysis? initiating structure
consideration
laissez-faire
both initiating structure and consideration
11. One way of classifying styles of conflict management is to examine the styles’ cooperativeness and the styles’:
assertiveness
accommodation
degree of competition
degree of compromise
12. The behavioral tendencies associated with an equal versus equal power relationship is:
resistance to change
lack of motivation
the tendency to compete
to make concessions
13. Conflict that occurs between teams in an organization is referred to as:
intraorganizational conflict
interorganizational conflict
intergroup conflict
interpersonal conflict
14. While there are differences in the meaning of work among countries, similarities appear to exist in:
job enrichment and satisfaction
determinants of job involvement
two common work dimensions: work content and job context
two common motivators: positive feedback and valued rewards
15. ]The Job Characteristic Model is considered to be a(n):
additive model
compensatory model
interactive model
interactive and additive
16. The interdisciplinary approach to job design emphasizing the person’s interaction with physical aspects of the work environment and concern with physical exertion is the:
biological approach
mechanistic approach
perceptual/motor approach
motivational approach
17. Departmentation on a college or university campus is most commonly based on:
student classification (freshman, sophomore, etc.)
time of day of course offerings
academic discipline or subject matter
building location and physical space
18. An organization chart shows:
formal lines of authority and supervisor-employee reporting relationships
how many people are employed by an organization
the tasks for each job
the number of positions in each department
19. In general, the flatter an organization the more necessary are: vertical integrators
higher degrees of formalization
differentiation activities
integration mechanisms
20. Strong cultures are thought to facilitate performance for three reasons. Which of the following is NOT one of those reasons?
goal alignment or common goals
higher level of motivation
higher job satisfaction
control without bureaucracy
21. The most visible and accessible level of culture is:
values
assumptions
artifacts
socialization processes
22. When Southwestern Bell emphasizes the importance of management training by kicking off classes using a high-ranking executive and has a graduation ceremony when classes are completed, they have utilized:
a rite of renewal and a rite of passage
a rite of enhancement and a rite of passage
a rite of integration and a rite of enhancement
a rite of passage and a rite of integration
23. Work-home conflicts are typically first encountered during which phase of the career stage?
advancement
withdrawal
maintenance
establishment
24. Self-perceived talents, motives, and values that guide an individual’s career decisions are called:
visions
life goals
career anchors
career planning

25. An appropriate occupation/job for a person with a technical/functional competence anchor is:

machine operator in clothing manufacturing
accountant
freelance photographer
assembly line worker