Multiple Choice Answers

Question 1
The information systems projects of both the U.S. Navy and FedEx were __________ in nature.
A. tactical
B. strategic
C. operational
D. large-scale

Question 2
A global information systems strategy is characterized by __________ systems.
A. centralized
B. decentralized
C. distributed
D. homogeneous
Question 3
The business competency area for IS professionals:
A. is more strategic than technical.
B. sets them apart from others who have only technical skills.
C. is the easiest to outsource.
D. None of the above

Question 4
Information systems are combinations of __________ that people build and use to collect, create, and distribute useful data, typically in organizational settings.
A. hardware
B. software
C. telecommunications networks
D. All of the above

Question 5
Which type of information system enables customers to buy goods and services from a firm’s Web site?
A. Customer Relation Management System
B. Electronic Commerce System
C. Office Automation System
D. Transaction Processing System

Question 6
Which of the following is considered to be one of the more traditional categories that are used to describe information systems?
A. Transaction processing systems
B. Management information systems
C. Decision support systems
D. All of the above

Question 7
Which of the following is NOT true about knowledge?
A. Knowledge is accumulated wisdom.
B. Knowledge is needed to understand relationships between different pieces of information.
C. Knowledge is used to organize or manipulate data.
D. All of the above are true.

Question 8
Knowledge is a body of governing procedures. Which of the following American outsourcing destination countries has the highest English proficiency?
A. Argentina
B. Brazil
C. Costa Rica
D. Mexico

Question 9
Which of the flowing is NOT a product marketed by Apple?
A. iPod
B. iTunes
C. iDrive
D. Newton

Question 10
Which executive-level person is responsible for overseeing and managing the organization’s information systems?
A. Chief Knowledge Officer
B. Chief Technology Officer
C. Chief Information Officer
D. Chief Operations Officer

Question 11
Which IS manager is responsible for coordinating and managing the entire voice and data network?
A. Operations manager
B. Database administrator
C. Telecommunications manager
D. Network manager

Question 12
Which of the following events interrupted Globalization 2.0?
A. The Great Depression
B. World War I
C. World War II
D. All of the above

Question 13
__________ is a cultural characteristic related to the risk-taking nature of a culture.
A. Risk aversion
B. Uncertainty avoidance
C. Fear of future consequences
D. Risk seeking

Question 14
The first mainstream Web browser was called:
A. Netscape.
B. Opera.
C. Firefox.
D. Internet Explorer.

Question 15
Which of the following is a weakness of the multidomestic business strategy?
A. Differing product offerings limit economies of scale
B. Inability to react to local market conditions
C. Difficult to manage
D. Personnel overhead

Question 16
__________ enables you to apply concepts from one domain to a new situation or problem.
A. Information
B. Wisdom
C. Data
D. Knowledge

Question 17
De facto standards contributing to Globalization 3.0 include all of the following EXCEPT:
A. Microsoft Word.
B. Adobe Acrobat.
C. PayPal.
D. eBay.

Question 18
Which of the following is NOT considered a geoeconomic challenge of operating in a digital world?
A. Demographic
B. Expertise
C. Time zone differences
D. Internet access

Question 19
A __________ information systems strategy is characterized by local databases.
A. global
B. transnational
C. multinational
D. hybrid

Question 20
The EU data protection directive limits:
A. Internet freedom.
B. personal rights to access data.
C. transborder data flows.
D. electronic commerce.