Multiple Choice Answers

1 People will always respect and like you more if you go out of your way to please them.
True False
2 Since collectivist cultures pay more attention to nonverbal behaviors, they are better at expressing both positive and negative emotions.
True False
3 The process of reappraisal can be used to alter the way an event impacts us emotionally.
True False
4 Which of the following is an example of self-talk?
a. I shouldn’t have pushed so hard.
b. I’ll make her neurotic.
c. I’ll never be able to make her see my side.
d. I can’t get anyone to listen to me.
e. All of the above could be examples of self-talk.
5 When you believe that satisfaction in life is determined by forces beyond your control, you are falling for the fallacy of
a. causation.
b. helplessness.
c. catastrophic expectations.
d. approval.
e. shoulds.
6 It is possible to “catch” someone else’s mood.
True False
7 The statement “Bob never has a good word to say about anyone” is an example of the fallacy of
a. shoulds.
b. approval.
c. overgeneralization.
d. causation.
e. all of the above.
8  Each of the following is an example of an emotionally counterfeit statement except
a. I feel like going to a movie.
b. I’m bored and I want to go to a show.
c. I feel we’ve been seeing too much of each other and want to break-up.
d. I feel that you are driving too fast.
e. All are emotionally counterfeit statements.
9  Facilitative feelings
a. are emotional counterfeits.
b. happen only when you feel good.
c. keep us from communicating effectively.
d. contribute to effective functioning.
e. are more common in other cultures.
10 Rumination produces debilitative feelings.
True False11
Your text says we don’t express our emotions very well or very frequently because
a. of social rules and roles.
b. others put us down.
c. we recognize so many emotions.
d. self-disclosure is already high enough.
e. of inadequate self-concepts.
12 Children whose parents helped them learn to express emotions are at a lower risk for behavioral problems.
True False
13 How is emotional intelligence defined in the text?
a. the ability to understand and manage one’s own emotions and be sensitive to others’ feelings
b. the ability to share multiple feelings
c. the ability to accept responsibility for our feelings
d. the ability to change negative self-talk to positive
e. a measure that indicates you have a large emotional vocabulary
14  An event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.
True False
15 Which of the following is true of debilitative feelings?
a. They often last a long time.
b. They keep you from functioning effectively.
c. They are intense.
d. They are a product of your beliefs.
e. All of the above are true of debilitative feelings.
16  Over-expression of emotion may create physiological ailments as much as under-expression of emotion.
True False
18 Reappraisal is the same thing as denying your feelings.
True False
19 Anger can be either a facilitative or debilitative emotion.
True False
20 Generally speaking, people are more likely to share negative emotions rather than positive emotions.
True False
21 There are never times when equivocal language can be useful.
True False
22 “We” language
a. may accomplish the goals of “I” language and sound less egotistical.
b. should be avoided when expressing personal feelings and thoughts.
c. can signal closeness and cohesiveness with others.
d. can offend another person in some circumstances.
e. All of these choices are correct
23 The Star Wars character, Yoda, is following a different set of ____ rules when he says things like “the dark side are they.”
a. pragmatic
b. semantic
c. syntactic
d. all of the above
e. none of the above
24  If you take an “easy” class your friend recommended and find it “hard,” you have had semantic problems due to
a. euphemistic language.
b. relative words.
c. equivocal words.
d. fiction terms.
e. semantic distracters.
25 Women use more indirect and elaborate ways of talking than men do.
True False26
Highly abstract language can lead to which of the following problems?
a. stereotyping
b. misunderstandings
c. blanket judgments
d. confusion
e. All of these choices are correct
27 How could you increase the power of the statement “I, uh, think I’d be a little happier if you could make it on time. Okay?”?
a. Revise the sequential placement.
b. Use perception checking.
c. Use more disclaimers.
d. Add a tag question.
e. None of the above increases the power of the statement.
28 Speech can build and demonstrate solidarity with others.
True False29
The Sapir-Whorf hypothesis is the best known declaration of
a. convergence.
b. linguistic relativism.
c. identity.
d. emotive theory.
e. pragmatism.
30 To be effective, an “I” statement must include all four elements, in the order described in your textbook.
True False
31 After years of research, it has been concluded that names have little affect on how others think of us and the way we act.
True False
32 Men and women report using language for different purposes.
True False
33 An example of divergence is when people feel more connected on the job because their swearing patterns match those of their bosses.
True False
34 Emotive words are words that sound as if they’re describing something, but are really announcing the speaker’s attitude toward it.
True False
35 You rarely find convergence in cyberspace communication.
True False
36 Communication researchers call the process of adapting one’s speech style to match that of others
a. identity.
b. convergence.
c. divergence.
d. semanticism.
e. agreement.
37  Which of the following statements is most concrete and measurable?
a. “It hurts a lot.”
b. “I’m pretty sore.”
c. “It’s very painful.”
d. “It hurts right here the most.”
e. “It’s a 9 on a scale of 1-10.”
38 Your text confirms the stereotype that women are more likely to talk about feelings and relationships than men are.
True False
39 Communicators who want to show affiliation with one another adapt their speech through
a. rate of talking.
b. choice of vocabulary.
c. number of pauses.
d. level of politeness.
e. All of these choices are correct.
40 In a low-context language culture, you will notice
a. indirect expression of opinions.
b. use of silence admired.
c. less reliance on explicit verbal messages.
d. self-expression valued.
e. ambiguity admired.
41 Which if the following is not true of deception detection?
a. We accurately detect deception only slightly more than half the time.
b. We underestimate our abilities to detect others’ lies.
c. We’re not as good at catching lies as we think we are.
d. Wanting to believe people wouldn’t lie to us biases our ability to detect deceit.
e. All of the above are true.
42 Verbal and nonverbal communication are interconnected elements in every act of communication.
True False
43 In many instances, the use of touch increases liking and boosts compliance.
True False
44 According to your text, people usually get more meaning from what others do than from what they say.
True False
45 Both emblems and illustrators can stand on their own, substituting for spoken messages.
True False
46 Since “beauty is in the eye of the beholder,” physical attractiveness is not a general factor in how people are perceived.
True False
47 Lynn shrugs her shoulders in response to Lisa’s question. Lynn is using a function of nonverbal communication known as
a. regulating
b. accenting
c. substituting
d. complementing
e. repeating
48 An indicator of deception is
a. inconsistency
b. low rate of speech
c. more speech errors
d. higher vocal frequency
e. All of these choices are correct may be indicators of deception.
49 All of the following are true about touch except:
a. Touch can be of life-and-death importance to a child.
b. Touch can signal a variety of relationships.
c. Touch can be a way to communicate both negative and positive feelings.
d. Touch can increase compliance.
e. Touch in any of its forms can have positive effects.
50 Gestures can be intentional or unintentional.
True False51
In office cubicles, occupants who face out (rather than in) send the message that they’re open to communication.
True False
52 The lawyer pounded his fist on the table for emphasis. He is using a function of nonverbal communication known as
a. regulating
b. accenting
c. substituting
d. complementing
e. contradicting
53 Messages about status can be conveyed through clothing and chronemics.
True False
54 Nonverbal evidence of lying is most likely to occur when the deceiver
a. has no strong feelings about the deception.
b. has not rehearsed the deception.
c. does not feel anxious or guilty about the lies.
d. has lack of emotional involvement with the deception.
e. doesn’t know people are watching.
55 Adaptors are
a. unconscious.
b. signs of deception.
c. excitement cues.
d. attempts to attract others.
e. signs of vulnerability.
56 The function of influencing the flow of verbal communication is called
a. repeating
b. complementing
c. substituting
d. accenting
e. regulating
57 Generally, facing someone directly signals your interest in that person.
True False58
Studies of nonverbal communication across cultures reveal that
a. smiles and laughter are a universal signal of positive emotions.
b. sour expressions convey displeasure in some cultures and pleasure in others.
c. the expression of feelings is discouraged in most cultures.
d. all facial expressions are inborn.
59 Smiles and laughter have the same meanings to both Americans and Latinos.
True False
60 Many nonverbal behaviors are governed by cultural rules.
True False