Multiple Choice Answers

1. One of the expected changes in the labor force in the coming years is:
a) the aging of the workforce as workers continue to work past age 65
b) the number of gay workers entering the workforce will grow quickly
c) older workers will retire at earlier ages through “golden parachutes”
d) It is growing less diverse in terms of race, ethnicity and gender

2. An employment principle that states if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause is called:
a) a due process policy
b) employment-at-will policy
c) collective bargaining
d) mediation

3. All of the following are considered an EEO law or regulation EXCEPT:
a) Equal Pay Act of 1963
b) Pregnancy Discrimination Act of 1978
c) Americans with Disabilities Act of 1990
d) Fair Labor Standards Act of 1938

4. An employer’s obligation to do something to enable a disabled, but otherwise qualified, person to perform a job is called:
a) a barrier removal
b) reverse discrimination
c) a reasonable accommodation
d) a defined benefit

5. A job analysis for a customer service rep who fields telephone calls from customers of a retailer determines all but the following:
a) the job description for the job
b) the overtime pay for the job
c) the job specifications for the job
d) the job evaluation for the job

6. An employee’s pay is considered at a “red-circled” rate when his/her pay is:
a) at a rate that falls above the pay range for the job
b) at a rate that falls below the pay range for the job
c) at a rate equal to his or her peers
d) at the minimum wage

7. The disciplinary process of a company, if it exists, should include all but the following:
a) an analysis of the employee’s duties and responsibilities to ensure they are not overburdening the employee
b) a verbal warning to ensure the proper corrective action is explained to the employee
c) a written warning to be placed in the employee’s HR file
d) a suspension that has the employee off work for a period of time

8. A formal document that states an organization’s primary values and the rules it expects its employees to follow is called:
a) a vision statement
b) a code of ethics
c) a mission statement
d) HR policies

9. What is the difference between training and employee development?
a) training is about the skills and development is about the knowledge
b) training is about the previous job
c) development is about the present job
d) training focuses on the current job and development focuses on future jobs

10. What does the term “Glass Ceiling” mean?
a) an invisible barrier that keeps most women and minorities from obtaining top jobs
b) an invisible barrier that keeps most minorities from obtaining top jobs
c) an invisible barrier that keeps most African Americans from obtaining top jobs
d) an invisible barrier that keeps anyone from obtaining top jobs

11. Which of the following are not performance-based training evaluation methods? (Check as many as apply.)
a) pre- and post- training performance with control group method
b) training assessment method
c) performance appraisal method
d) pre-post-training performance method

12. US companies must provide certain benefits to their employees regardless of whether they want to or not. Legally required benefits include (check as many as apply):
a) Social Security
b) pension
c) medical and dental
d) worker’s compensation

13. When measuring employees’ performance, errors in evaluation are often made because of common biases that influence one’s decision making. Examples include which of the following?
a) halo
b) horn
c) similar-to-me
d) all of the above

14. The Drug-Free Workplace Act of 1988 applies only to government agencies, federal contractors and those receiving federal funds of $25,000 or more. T F

15. It is legal to ask an applicant the year they graduated from high school. T F

16. A manager should not skip a step in progressive discipline because he or she will cause strict liability for the company. T F

17. The Civil Rights Act of 1991 allowed for punitive and compensatory damage through jury trials. T F

18. Employers can legally discriminate in their hiring practices in cases where there is a Bona Fide Occupational Qualification or BFOQ – a necessary (not merely preferred) qualification for performing a job. T F

19. Sexual harassment refers to unwelcome sexual advances categorized as either quid pro quo or hostile environment and applies to same-sex harassment, male to female, and female to male. T F

20. Pay for Performance means paying employees on the basis of how long they have been with the company. T F