Unit 2 Discussion: Building and Motivating Key Employees
In previous business courses, we learned that people are an organization’s most valuable resource. Employees are assets, assets that are not easily replaced. Employees, working as individuals and in teams, ensure an organization’s success. We must depend upon employees to do what is best for the organization. Doing what is best for the organization can mean an ability and a willingness to move forward with organizational change plans and strategies.
Before initiating any change plan or strategy, an organization must build a group of key employees who see themselves as vital to the overall success of the organization. These employees understand their role in the organization. They understand that they must continue and protect the organization’s strengths and core competencies.
How do we get employees to see themselves as valuable corporate resources who are capable of embracing change? How do we build this group of key employees?
Keep in mind the following data from this unit’s introduction: “You can assume that 20% will resist change, 60% will be ambivalent, 10% will help, and 10% will champion change.” (The Leadership Challenge, Kouzes and Posner) This means that we may have some work to do!
Do some self analysis. (You may want to revisit Maslow’s Hierarchy of Needs.) What motivates you? What instills loyalty? What makes you want to do your very best? What motivates you to want to go above and beyond the norm? Do you consider yourself to be a “key employee” where you work? Why or why not? What would it take to help you become a key employee or a more valuable employee?
Consider your place of employment or perhaps that of a friend or close relative. How does the organization motivate employees? What tactics are used? Is there a system of rewards? Or, is failure personalized and is blame too readily assigned? Describe the scenarios in detail. Provide your opinions as to what works and what does not.
Assume you are in charge of a plan for change where you work. How would you go about motivating your people? What sort of training would you provide? Explain how you would go about creating a group of key employees who would help you facilitate this plan for change.