Multiple Choice Answers

Question 1
The strategies for organizing information are widely recognized, but you should apply them purposefully rather than mechanically. This means that you:

A. should always begin by outlining the topic.
B. should have reasons for what you do rather than just following conventional practices.
C. have the freedom to decide whether to use bullets rather than Roman numerals in your outlines.
D. should not organize the information because the reader will organize it to suit himself or herself.

Question 2
In asking yourself questions about your outlines, to which of the topics does the question “Is all of the information included and all of the unnecessary information omitted?” relate?

A. Content and context
B. Audience
C. Purpose and key points
D. Organization

Question 3
All of the following statements about storyboards are true EXCEPT:

A. Storyboards are short, dramatic visual summaries showing the gist of the final project.
B. Storyboards can be either hand-drawn or electronic sketches.
C. Storyboards convey settings, characters, and actions for a specific audience.
D. Storyboards were recently invented as a means to organize technical information.

Question 4
Which of the following is useful advice about creating storyboards?

A. Storyboards should be created only after all of the final decisions about the project have been made so that they will not have to be revised.
B. Don’t invest too much time and effort in storyboards; keep them sketchy.
C. Storyboards are costly to make and modify, so use them sparingly in your projects.
D. Storyboards are tools of the past and are being replaced by more technologically advanced planning tools.

Question 5
In addition to outlines and storyboards, your textbook suggests __________ as a third way to experiment with and test ways to organize information.

A. graphics
B. free-form narratives
C. tables and spreadsheets
D. dramatic interpretations

Question 6
In releasing revisions of information, numbering the releases on a continuum –1.01 through 2.01 — signifies that version 2.0 was:

A. a major revision of the information.
B. a completely different set of information from the series numbered 1.0, 1.01, etc.
C. was simply released before 2.01
D. was released in a different fiscal year than those numbered 1.01, etc.

Question 7
If a Web site is well organized, then:

A. the information will be listed in chronological order.
B. the information will be listed in alphabetical order.
C. the information in the written paragraphs will always have clear topic sentences.
D. users will be able to find what they want.

Question 8
An example of a visual form for spatial order in a technical document is:

A. a cutaway view.
B. a genealogy chart.
C. a line graph.
D. a calendar.

Question 9
Because readers want to know the most important points first, __________ order is used frequently in the workplace writing.

A. chronological
B. ascending
C. descending
D. historical

Question 10
The kind of reasoning that moves from specific instances to broad generalizations is:

A. faulty reasoning.
B. inductive reasoning.
C. deductive reasoning.
D. correct reasoning.

Question 11
__________ is/are concerned with the ways in which you organize and present information to increase audience comprehension.

A. Textual elements
B. Document design
C. Graphic elements
D. Information design

Question 12
__________ is another term for “white space” and is any part of the page or screen that is blank, without print or visuals.

A. Lead space
B. Negative space
C. Thumbnail
D. Empty space

Question 13
Which of the following is NOT true concerning the use of chunking in margins?

A. Margins that run nearly to the edges of the page save space and cause the reader to feel that the information is extremely critical.
B. Default margins are usually set at 1 inch.
C. Slightly wider margins increase aesthetic appeal and ease of reading.
D. An extra-wide margin can be left blank, or it can be a place for annotations or references.

Question 14
A long-cited survey in the journal Technical Communication indicates that a majority of both managers and nonmanagers prefer documents with __________ margins.

A. fully justified
B. right-justified
C. ragged-right
D. no

Question 15
__________ grids are typically used for newsletters.

A. One-column
B. Two-column
C. Three-column
D. None of the above; there are no conventions concerning the number of grids.

Question 16
Miscellaneous graphics that clutter the page but do not help people to understand information are called:

A. unruly graphics.
B. thumbnails.
C. tombstones.
D. chartjunk.

Question 17
Which of the following techniques can help to eliminate widows and orphans in documents?

A. Leave at least three lines on a page before going to the next paragraph.
B. Revise sentences in the paragraph to add or delete a few words.
C. Emphasize selected portions of the text to make the information more accessible.
D. Label the chunked sections of the text appropriately.

Question 18
The typeface often used for standard business letters is:

A. Helvetica.
B. Adobe Garamond.
C. Edwardian Script.
D. Palatino

Question 19
Fonts on Windows-based browsers look __________ than the equivalent fonts on Macintosh browsers.

A. one to two points smaller
B. two to three points smaller
C. one to two points larger
D. two to three points larger

Question 20
When using lists of information:

A. number lists of information that are equivalent in importance.
B. use bullets for lists in which a priority of items is important.
C. use bullets for lists of information that are equivalent in importance.
D. Use bullets for information in which a total count of the items is important.